Comments for Bryony Thomas

Comment on Why customers are a bit like cats… by Sean McVey

Sean McVey — Thu, 28 Jul 2011 16:50:19 +0000

I like the comparison. Cats are looking out for number one and you have to earn their trust.

I’m personally very much a cat person and I like the fact that they have a mind of their own. It makes me respect them more knowing they don’t respond to every call.

The thing about cats is that once they’re on your lap, they can be there for hours and hours. Just keep them happy and don’t move around a lot.

Comment on Why customers are a bit like cats… by Website Designers Boston

Website Designers Boston — Thu, 28 Jul 2011 05:02:36 +0000

Real cats can be a terror and a half, peeing on Persian rugs, clawing curtains and … So before you do something rash, like going out and getting a dog, … Although they can be every bit as emotionally demanding as dogs–they, too, want to be petted and played with–cats are typically much cooler customers, …

Comment on Is your business doing the wrong kind of work? by Maxxy

Maxxy — Thu, 16 Jun 2011 14:53:10 +0000

Bryony – Love this article!

I have to say that this was very well timed reading this for me this week as I am the first to preach this to customers but am sometimes the worst to do this myself.

There is a difference between being “customer or demand led” and being swept along by customers without thinking of your 2 P’s as you put it.

When I read your article this week I thought to myself “That Bryony is spot on again.. thanks for the reminder” almost as if you had been looking over my shoulder and seen the work that I had been doing that wasn’t particularly the right kind of work. We had been filling in gaps and helping customers out when it wasn’t really what we were best at. That kind of work can grind you down a bit if you are not careful.

After reading your article I gave myself a prompt kick up the bottom to do the stuff that I knew I should be doing and as a result I have three fabulous new clients that I should have had ages ago

Thanks for the reminder

Comment on A book unblocked… by Mindy Gibbins-Klein

Mindy Gibbins-Klein — Mon, 16 May 2011 15:12:54 +0000

Wow! Thank you for those kind words, Bryony! You did a fantastic job this weekend, taking in information, playing with different ideas, throwing yourself into the process. I’m so pleased that you are back on track – with a vengeance, it seems!

You absolutely will have that book in your hands very soon, and so will a lot of other lucky people!

Comment on Why it’s valuable to be a ‘content hero’ by Sandy Styer

Sandy Styer — Thu, 05 May 2011 15:16:48 +0000

Congratulations! Well deserved for great content.

Comment on Why it’s valuable to be a ‘content hero’ by Carrie

Carrie — Thu, 28 Apr 2011 18:54:18 +0000

Absolutely! I am a novice but these sound like very wise words Bryony! Congratulations and wishing you continual success, I hope I can aspire to keeping my audience engaged as you do so well. Thanks for the captivating read : )

Comment on Why it’s valuable to be a ‘content hero’ by Sonja

Sonja — Thu, 28 Apr 2011 08:21:07 +0000

Well said Bryony, and a very well deserved award too. We love your content and as advocates it certainly does keep us engaged. It makes referring you extremely easy. Keep up the great work!